English Heritage

Case Study

English Heritage

English Heritage’s strategic plan was to return to their control any catering operation within a Heritage venue that was visited by more than 50,000 visitors per annum.

Our services have supported the development of their own catering team and the application of key delivery standards within operating locations. Russell Partnership Consulting was commissioned to provide guidance and support to develop a format that would be utilised across regions in order to standardise the quality of service. This included the complete food specification, from the cutlery through to the development of training manuals and the recruitment of staff.

One of the key factors was to highlight the use of local produce and the benefit to the community. English Heritaghasve utilised a collection of the Partnership’s consultancy services, including commercial benchmarking, business re-engineering, design development, operational management training, event planning support and operational mobilisation across their estate.

CASE STUDIES

University of Hertfordshire

University of Hertfordshire

Working as part of a £48m project design team, Russell Partnership Consulting was responsible for design and delivery of a series of branded catering outlets

University of Leicester

University of Leicester

Working with the University since 2006 and acting as the sole catering consultant, Russell Partnership Consulting has provided an integrated Food Service Consultant range

Open University

Open University

Working alongside the Open University for the last 15 years, Russell Partnership Consulting has been responsible for the delivery of an estate wide catering strategy

University of Reading

University of Reading

Following the delivery of a campus wide catering strategy, encompassing space and financial modelling, operation resource planning and brand architecture

Arena Leisure PLC

Arena Leisure PLC

Arena Leisure PLC commissioned Russell Partnership Consulting as corporate Catering Consultants to evaluate their outsourced business model

Barbican

Barbican

The Barbican is Europe's largest Arts, Conference and Exhibition Centre, creating a diverse and demanding visitor base

London 2012 Olympics

London 2012 Olympics

As leading catering consultants, Russell Partnership Consulting was appointed in 2008 to create and deliver the Food Strategy for London 2012

Sochi 2014

Sochi 2014

Russell Partnership Consulting achieved UK history by being the first Strategic Consultancy Company to provide strategic plans, advice and support

Intercontinental Hotels Group

Intercontinental Hotels Group

Russell Partnership Consulting worked alongside IHG (Intercontinental Hotels Group), who operate seven brands including Holiday Inn, Indigo, Crowne Plaza and Intercontinental Hotels

Olympia

Olympia

Russell Partnership Consulting was commissioned as foodservice consultants to develop a Food Strategy for Olympia.

Westfield White City

Westfield White City

The Russell Partnership Consulting team acted as Westfield's catering design agents

BBC

BBC

Working with the BBC since 2006, Russell Partnership Consulting has provided the entire spectrum of integrated catering consultancy services

C. Hoare & Co.

C. Hoare & Co.

As kitchen design consultants, Russell Partnership Consulting was commissioned by C. Hoare & Co. to undertake a strategic kitchen design audit

House of Commons

House of Commons

Russell Partnership Consulting was commissioned by the House of Commons to undertake catering benchmarking across the diverse catering operations

Marsh

Marsh

Marsh is an international organisation, providing credit insurance broking services

AMWAJ

AMWAJ

AMWAJ Catering Services was established to meet the increasing demand for high quality and professional services in Qatar and to take Qatar's catering industry to a higher level

Chandon Estates

Chandon Estates

Chandon Estates operate over 1000 acres in three appellations in California. The étoile restaurant is the only fine dining restaurant within a winery in the Napa Valley

United Nations

United Nations

Russell Partnership Consulting was commissioned to develop the Global Guidelines for the United Nations Food Service Procurement