Charlotte Harbour

Innovations and Design Team Lead, Russell Partnership Consulting

Charlotte Harbour

Charlotte has been working with Russell Partnership Collection for six years and is currently leading the Innovations and Graphic Design Team. Charlotte is responsible for strategic and editorial literature and report development, aesthetic design of projects, concept origination and implementation, apprenticeship training and marketing management. Charlotte’s key areas of strength within strategic direction are nutrition, psychographics, sustainability and guest experience.

Charlotte has been supporting Russell Partnership Collection Team with the Expo 2020 Dubai Project since it’s commencement in April 2016. Charlotte’s responsibilities have been diverse in nature and vocation and as such have delivered numerous opportunities for contributions across the food and beverage, hospitality and legacy strategies.

Charlotte’s Expo 2020 journey initiated as Programme Manager and Document Controller, where she called upon organisational, communication and logistic skills to develop deliverable schedules, Gantt charts and report templates for Russell Partnership Collection team to utilise. Charlotte was also trained on Aconex by the document control team at the Expo 2020 offices in Dubai and continues to lead the management of Russell Partnership Collection portal.

Charlotte’s role at Expo 2020 advanced into document creation, policy development and strategic support. Charlotte has been responsible for the development of elements throughout the food, hospitality and legacy strategies with particular focus on recommendations relating to outlet styles and brand mix, nutrition, user profiles, sustainability, ethics and outlet locations.

Charlotte has also been responsible for the development and delivery of the Food Ethos, Gastronomy and Hospitality Narratives and the application of psychographic profiling to inform user group food and service requirements. Charlotte has worked extensively with Russell Partnership Collection team to cultivate relevant information to design, develop and finalise the Food and Beverage Strategy Report, Hospitality Strategy Report and the Legacy Strategy Report. Charlotte continues to work closely with the team to ensure the optimal delivery of reports in regards to aesthetic, prose and areas relating to nutrition and psychology.

In regards to operational experience, Charlotte was appointed Interim Programme Manager for Catering during the Rugby World Cup 2015. Her role was integral to the efficiency and productivity of the Catering Team, as she utilised her organisation skills to supervise team deadlines and support communication between Regional Coordinators and Catering Managers. During the operational phase of the Rugby World Cup 2015, Charlotte supported the Catering Team on venue for the six-week duration of the tournament.

Charlotte is in the 5th year of her Bachelor of Science Nutritional Therapy degree at the University of West London and utilises this practical knowledge to support nutritional based projects and audits. Charlotte has completed a research placement with the Ultra Wellness Center in Massachusetts, a leading clinic for Nutrition and Functional Medicine. She continues to mentor students at CNELM in Surrey. Charlotte also has qualifications in Adobe InDesign, CIM Marketing and Psychology.

Team

David Russell

David Russell

Founder and Chairman, The Russell Partnership Collection

Michelle Harbour

Michelle Harbour

Office of the Chairman, Russell Partnership Collection

Peter Russell

Peter Russell

Operations Director, Russell Partnership Technology

James Nichols

James Nichols

Consultant, Russell Partnership Collection

Caroline Hawkins

Caroline Hawkins

Consultant, Russell Partnership Consulting

Laurence McCarthy

Laurence McCarthy

Consultant, Russell Partnership Consulting

David Barry

David Barry

Consultant, Russell Partnership Consulting

James Johnson

James Johnson

Consultant, Russell Partnership Consulting

Peter Lucas

Peter Lucas

Executive Director, Russell Partnership Technology

Sue Creed

Sue Creed

Consultant, Russell Partnership Consulting

James Stanley

James Stanley

Consultant, Russell Partnership Consulting

Gabriele Miliani

Gabriele Miliani

Consultant, Russell Partnership Consulting

Neil Johnson

Neil Johnson

Consultant, Russell Partnership Consulting

Neil Stratton

Neil Stratton

Consultant, Russell Partnership Consulting

Gemma Margetson

Gemma Margetson

Administrator, The Russell Partnership Collection

Nicola Lafford

Nicola Lafford

Finance, Russell Partnership Collection

Heidi Anaya

Heidi Anaya

Head of Education, Russell Partnership Technology

Darren Moore

Darren Moore

Country Director (United Arab Emirates)

Chris Royle

Chris Royle

Research and Projects, Russell Partnership Consulting