Heidi Anaya

Head of Education

Heidi Anaya

Heidi has provided simulation support to educational institutions since 2011 and has worked with hospitality educators in over 20 countries.  Prior to joining the team, Heidi’s career in the hospitality industry began in 1991 and has included leadership roles in Operations, Sales, and Human Resources.

Heidi is a trainer of the Certification in Hospitality Business Acumen from the Hospitality Sales & Marketing Association International (HSMAI) and facilitates a number of on-line courses per year in industry.   She has also been a guest lecturer at several hotel schools, both in person and on-line, in the area of Strategic Revenue Management.

Since 2015, Heidi has organized and facilitated the annual EuroCHRIE Challenge, a student competition open to hotel schools in Europe, the Middle East, and Africa.  Combining on-line learning with simulation competition, the Challenge offers students the ability to achieve their Hospitality Business Acumen certification and win cash prizes.

Heidi holds an Associate’s Degree (with Honours) in Hotel & Restaurant Administration from the Southern Alberta Institute of Technology in her native Calgary, Alberta (Canada).

Heidi was the 2018 STR Bridging the Gap Award recipient, which is presented to an industry professional who works to bring industry and education closer together.  She is passionate about giving back to education and uses her extensive knowledge and experience to best guide educators and students alike.

Team

David Russell

David Russell

Founder and Chairman

Michelle Harbour

Michelle Harbour

Office of the Chairman

Darren Moore

Country Director (United Arab Emirates)

Peter Lucas

Executive Director

Peter Russell

Operations Director

James Nichols

Consultant

David Barry

Consultant

James Johnson

Consultant

Gary Marshall

Consultant

James Stanley

Consultant

Charlotte Harbour

Head of Innovations

Caroline Hawkins

Caroline Hawkins

Consultant

Laurence McCarthy

Consultant

Kirsty Stanley-Hughes

KSH Managing Director

Sue Creed

Consultant

Gabriele Miliani

Gabriele Miliani

Consultant

Neil Johnson

Consultant

Neil Stratton

Consultant

Sian Kingsman

Administrator

Gemma Margetson

Administrative Lead

Chris Orme

Operations Manager

Cherrelle Wallace

Finance

Janine Ramsay

Interior Design Consultant

Chris Royle

Project Analyst

Nicola Lafford

Finance

Anders Justenlund

Russell Partnership Technology Trainer

Hjalte Mansa

Russell Partnership Technology Trainer

John Fong

Russell Partnership Technology Trainer

James Ellerby

Russell Partnership Technology Trainer

Lynn Bruines

Russell Partnership Technology Trainer

Peter Starks

Ambassador

Joyce Ann Starks

Ambassador

Winnie

Office Dog

Dotty

Office Dog

Loki

Office Dog