James Ellerby

Russell Partnership Technology Trainer

James is an experienced hospitality practitioner and consultant, with over 20 years’ experience in the industry. His background has predominantly been within food and beverage and he has worked for and with a variety of hotels, restaurants, bars and pubs.  Throughout his earlier management career, which included time with Intercontinental Hotels Group and Tragus Restaurants, James was responsible for multiple-site management, new business openings and managing significant organisational change.

James established his own consultancy business several years ago and has worked with a variety of independent and national hospitality, education and care organisations to review their operations and processes; successfully managing projects and supporting business improvements across a range of functions. This includes business analysis and development; as well as developing core strategy, policies and procedures, people and quality processes.

As a senior lecturer and consultant at Sheffield Hallam University, James shares his industry expertise through teaching core topics of strategic management, supply chain management and operations management. He has also worked on a variety of internal and external projects, which includes the development of a new hospitality school overseas. Qualified to master’s level in Organisation Development and Consultancy, James is currently furthering his education through studying a part-time PhD exploring the factors that influence success and failure in new restaurants.

 

Team

David Russell

David Russell

Founder and Chairman

Michelle Harbour

Michelle Harbour

Office of the Chairman

Darren Moore

Country Director (United Arab Emirates)

Peter Lucas

Executive Director

Peter Russell

Operations Director

James Nichols

Consultant

David Barry

Consultant

James Johnson

Consultant

Gary Marshall

Consultant

James Stanley

Consultant

Charlotte Harbour

Head of Innovations

Caroline Hawkins

Caroline Hawkins

Consultant

Laurence McCarthy

Consultant

Kirsty Stanley-Hughes

KSH Managing Director

Sue Creed

Consultant

Gabriele Miliani

Gabriele Miliani

Consultant

Neil Johnson

Consultant

Neil Stratton

Consultant

Sian Kingsman

Administrator

Gemma Margetson

Administrative Lead

Chris Orme

Operations Manager

Cherrelle Wallace

Finance

Janine Ramsay

Interior Design Consultant

Chris Royle

Project Analyst

Nicola Lafford

Finance

Heidi Anaya

Head of Education

Anders Justenlund

Russell Partnership Technology Trainer

Hjalte Mansa

Russell Partnership Technology Trainer

John Fong

Russell Partnership Technology Trainer

Lynn Bruines

Russell Partnership Technology Trainer

Peter Starks

Ambassador

Joyce Ann Starks

Ambassador

Winnie

Office Dog

Dotty

Office Dog

Loki

Office Dog