James Nichols


James Nichols

James has spent his career working in the Hospitality, Retail and Hotel industries, in a number of capacities such as: General Manager, Operations Director, Managing Director and now Consultant with Russell Partnership. His extensive operational experience is invaluable to the work he undertakes. James shares his time working across both the consultancy and technology sides of the Partnership, delivering strategic guidance, tactical food and beverage advice and creative solutions to the clients he works with, both in industry and education.

James has recently worked with: Therme Wellbeing Resorts, University of Birmingham, Ascot Racecourse, ADNEC, R&A British Golf, St Johns College Cambridge, RWC Japan 2019 and Museum of London. In recent months, James has assumed responsibility for all operational delivery for Therme Wellbeing Resort food and beverage, under the newly created Therme RPC joint venture.

Prior to joining the Partnership, James started his career with the Hotel du Vin Group, where he worked in the capacity of General Manager from the age of 26, within three of their boutique properties. James is an Acorn Award Winner – an award which recognises the top managers under the age of thirty in the hospitality industry.

James’ leadership style and tenacity to build on customer service levels and company performance, won him several in-house accolades for highest mystery customer and best hotel. James went on to develop his family-owned food, beverage and retail business – Caracoli. As co-owner and working as Operations and then Managing Director, he expanded the business from a single site into five successful locations, including central production kitchens with a Head Office. He was fully responsible for site acquisition, design, project management and everyday operations for each of the locations. Caracoli was voted The Telegraph Magazine Best Small Shop in Britain ‘for food’ award in 2012.

James remains close to the industry through attendance at relevant forums and events as well as speaking and participating in panel discussions relating to industry trending topics.


David Russell

David Russell

Founder and Chairman

Michelle Harbour

Office of the Chairman


Peter Russell

Chief Operating Officer and Chief Technology Officer

Darren Tse

Country Director (UK & Europe)

Darren Moore

Country Director (United Arab Emirates)

David Barry


James Johnson


Charlotte Harbour

Head of Nutrition and Nutritional Therapist

Deborah Cordiner

UAE Senior Consultant

James Ellerby

Consultant & Head of Training Development

Jeremy Taylor

Jeremy Taylor

Senior Consultant

Peter Lucas


Kirsty Stanley-Hughes

KSH Managing Director

Gabriele Miliani

Gabriele Miliani


Neil Stratton


Craig Rattray


Neil Johnson


Heidi Anaya

Head of Education


Jessica Kanerva

Registered Nutritional Therapist and Nutritionist (BSc mBANT CNHC)

Hillary Carroll

Registered Nutritional Therapist (BSc mBANT rCNHC)

April Gutensohn

Naturopathic Nutritional Therapist mBANT CNHC

Hannah Bourne

ANTA Registered Nutritional Therapist

Sian Sharp


Gemma Margetson

Administrative Lead

Chris Orme


Cherrelle Wallace


Janine Ramsay

Interior Design Consultant

Anders Justenlund

Russell Partnership Technology Trainer

Hjalte Mansa

Russell Partnership Technology Trainer

John Fong

Russell Partnership Technology Trainer

Lynn Bruines

Russell Partnership Technology Trainer

Peter Starks


Joyce Ann Starks



Office Dog


Office Dog