Peter Russell

Operations Director, Russell Partnership Technology

Peter Russell

Peter manages global operations and leads the training team for our suite of industry leading training and development programs, which includes business simulation programs focussed on hotel, restaurant and service management. These programs are utilised by both industry and education to deliver training and development across a range of areas including: operations, revenue management and menu engineering.

Peter speaks at hospitality conferences worldwide on the utilisation of technology for learning & development and has also completed the Cornell Certificate in Hotel Revenue Management.

Peter leads the Russell Partnership Technology team in developing new approaches to utilise Business Intelligence (BI) for both collecting and presenting business and operational performance data. BI harnesses the power of technology to analyse and present data in a format which can be readily understood and then acted upon by senior managers and business leaders. Peter has led the project where he developed a KPI collection tool for Royal Ascot, which included a data collection element linked with a near real-time online dashboard. This tool allowed for trends to be analysed and acted on much quicker and more efficiently than in the past.

Peter works to create bespoke simulations, which model environments and test scenarios. These models allow for multiple scenarios to be tested and validated before agreeing on the best route forward. Peter has delivered multiple projects utilising this methodology to examine issues such as hotel feasibility and major event modelling.

Peter delivers technology reviews and consultancy to clients looking to drive their usage of technology and move to more efficient ways of working. Implementing new technology can provide real world return on investment, which is something Peter is passionate about.

Team

David Russell

David Russell

Founder and Chairman, The Russell Partnership Collection

Michelle Harbour

Michelle Harbour

Office of the Chairman, Russell Partnership Collection

Charlotte Harbour

Charlotte Harbour

Innovations and Design Team Lead, Russell Partnership Consulting

James Nichols

James Nichols

Consultant, Russell Partnership Collection

Caroline Hawkins

Caroline Hawkins

Consultant, Russell Partnership Consulting

Laurence McCarthy

Laurence McCarthy

Consultant, Russell Partnership Consulting

David Barry

David Barry

Consultant, Russell Partnership Consulting

James Johnson

James Johnson

Consultant, Russell Partnership Consulting

Peter Lucas

Peter Lucas

Executive Director, Russell Partnership Technology

Sue Creed

Sue Creed

Consultant, Russell Partnership Consulting

James Stanley

James Stanley

Consultant, Russell Partnership Consulting

Gabriele Miliani

Gabriele Miliani

Consultant, Russell Partnership Consulting

Neil Johnson

Neil Johnson

Consultant, Russell Partnership Consulting

Neil Stratton

Neil Stratton

Consultant, Russell Partnership Consulting

Gemma Margetson

Gemma Margetson

Administrator, The Russell Partnership Collection

Nicola Lafford

Nicola Lafford

Finance, Russell Partnership Collection

Heidi Anaya

Heidi Anaya

Head of Education, Russell Partnership Technology

Darren Moore

Darren Moore

Country Director (United Arab Emirates)

Chris Royle

Chris Royle

Research and Projects, Russell Partnership Consulting