The Barbican is Europe’s largest Arts, Conference and Exhibition Centre, creating a diverse and demanding visitor base. Russell Partnership Collection was appointed to conduct a catering review of the total public catering offer at the Barbican and make recommendations for future offers and operating styles. The scope included analysis of current market research and emerging trends; extensive stakeholder interviews; assessment of the current facilities and performance plus a review of the contractual arrangements and the creation of a conference catering strategy. 

Recommendations included the development of two of the existing catering facilities to satisfy a wider proportion of the visitor base, and a food hall with a selection of cuisines to include café, deli and market, plus the Barbican Lounge which serves sharing platters and drinks. Both are now open and a great success.