Russell Partnership Technology were engaged to deliver both online and face-to-face training with retail food and beverage operators across all stadia being operated for the Rugby World Cup in Japan 2019.
We delivered this by leveraging the RPT learning management system (LMS) to provide online training to 10,000 staff members. Our team then delivered in person training with 200 managers and supervisors across all ten stadiums hosting matches. This was very well received and contributed to the successful deliver of food and beverage at the tournament. The online system was produced in both English and Japanese to ensure that the messaging was easily accessible to all staff members.
The training content was produced in collaboration with both tournament organisers and sponsors to ensure that all required content was included and then communicated appropriately.