We are deeply saddened by the untimely passing of our dear colleague, Sue. As we mourn her loss, we also take a moment to honour the vibrant life she lived. To her family, she was a cherished daughter, sister, niece, and godmother. To us and many others, she was a treasured friend whose warmth, humour, and spirit touched us all. In the professional realm, Sue was nothing short of extraordinary. She was a pillar of strength and guidance, particularly for those just embarking on their journey in the hospitality industry. Her leadership and mentorship will be profoundly missed.